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Moving FAQs

Straight answers about booking, pricing and moving day: the facts about how 2 Soldiers Moving works.

About and booking

Who is 2 Soldiers Moving?

2 Soldiers Moving is a veteran-owned moving company based in Brantford, Ontario. It is owned and operated by Nolan Myers, a veteran of the Royal Canadian Regiment, who is personally on the job. The company is rated 4.9 stars across 251 Google reviews.

What areas does 2 Soldiers Moving serve?

2 Soldiers Moving is based in Brantford and serves Paris, St. George, Burford, Simcoe, Woodstock, Hamilton, Cambridge, Tillsonburg, Burlington, Elora, Hagersville and Brant County. Long-distance moves are available across Ontario.

How do I get a moving estimate?

Request a free estimate through the form on this website or call 226-920-9220. Every customer receives a clear written estimate before moving day, and estimates are valid for 72 hours.

How do I book, and is a deposit required?

Your moving date is secured once your booking deposit is received. Booking deposits are non-refundable, because your date is then held exclusively for you and other work is turned away for that day.

Is 2 Soldiers Moving licensed and insured?

Yes. 2 Soldiers Moving is fully licensed and insured, and certificates of insurance are available on request. Standard released-value protection is included, and full replacement-value coverage can be arranged before booking.

Pricing and payment

How much does a move with 2 Soldiers Moving cost?

Moves are priced by the hour with a 3-hour minimum, plus a one-time transportation fee based on distance that covers the truck and fuel. Labour is billed in 30-minute increments, and the final cost is based on actual time. There are no hidden fees, and your exact pricing is set out in your written estimate.

When and how do I pay?

Payment is due in full on completion of the move. 2 Soldiers Moving accepts cash, Interac e-Transfer, credit card and Bitcoin.

Are there extra fees for waiting, stairs or heavy items?

There are no waiting fees. If the crew has to wait for keys or access, that time is simply billed at the normal hourly rate. Abnormally heavy or oversized items may carry an additional fee, which is always shown in your written estimate before moving day.

Does 2 Soldiers Moving accept Bitcoin?

Yes, Bitcoin is accepted as payment. Just ask when you book and the payment details will be sent to you.

Moving day

What time will the movers arrive?

The standard arrival window is 9:30 to 10:30 a.m. unless a different time is arranged when you book.

How is my furniture protected during the move?

Furniture is wrapped in padded moving blankets and secured with large moving bands. Please empty drawers and cabinets before moving day.

Do you take furniture apart and put it back together?

Yes, disassembly and reassembly is done as a courtesy where practical. Doors are removed only when necessary and with your approval. Pressboard and flat-pack furniture is moved at your risk, as it is not designed to be taken apart repeatedly.

What size is the moving truck?

2 Soldiers Moving uses a 26 ft truck.

Services and items

What services does 2 Soldiers Moving offer?

Residential moves, commercial moves, senior and retirement residence moves, labour-only help for loading and unloading, single-item deliveries, and secure storage between moves.

Do you move pianos or other specialty items?

No. For safety and liability reasons, 2 Soldiers Moving does not move pianos, pool tables, hot tubs, vehicles, weapons or ammunition, hazardous, explosive, corrosive or flammable materials, exercise equipment, plants, pets, perishable food or fueled power equipment. The full list is on the Moving Policies page.

Do you offer packing services?

2 Soldiers Moving focuses on the move itself, so please have boxes packed before moving day. If you need full packing help, ask when you book and we can point you to specialist packers.

Do you do long-distance moves?

Yes. On a long-distance move with 2 Soldiers Moving, the same crew loads your belongings, drives them directly to your new home, and unloads on arrival, however long the drive takes. Your belongings are never transferred between trucks, combined with other households' loads, or left sitting in a warehouse, so there is no delivery window to wait on. With shared-load moving companies, belongings can take weeks to arrive, sometimes longer. With 2 Soldiers Moving, your move travels straight through.

Do you offer storage between moves?

Yes, secure storage between moves is available. See the Storage page for details.

Ready when you are.

Send your move details and get a straightforward estimate.

Get a Free Estimate Call 226-920-9220